Privacy Policy

Effective Date: April 20, 2022 Coinglass ("we", "us", or "our") operates the website coinglass.com and related services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service, as well as your rights and choices regarding such information. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. 1. Information We Collect To provide and improve our Service, we may collect the following types of information: 1.1 Personal Data We may collect information that can be used to identify you, including: Contact information (such as email address, if voluntarily provided) Account information (such as registration details, if applicable) 1.2 Usage Data We automatically collect certain information when you access or use the Service, including: IP address Browser type and version Pages visited and navigation paths Date, time, and duration of visits Device identifiers and diagnostic data 1.3 Cookies and Tracking Technologies We use cookies and similar technologies (such as tags and scripts) to enhance user experience and analyze Service usage. Types of cookies we use include: Session Cookies: to operate the Service Preference Cookies: to remember your settings and preferences Security Cookies: to enhance security You can control cookies through your browser settings. However, disabling cookies may affect certain functionalities of the Service. 2. How We Use Your Information We use the collected information for the following purposes: To provide, operate, and maintain the Service To improve features and user experience To analyze usage trends and performance To provide customer support and respond to inquiries To notify you about updates or important changes To ensure security and prevent fraud or abuse To comply with legal obligations 3. Data Storage and Transfer Your information may be transferred to and maintained on servers located outside your country or jurisdiction. We take reasonable steps to ensure that: Your data is handled securely during transfer and storage Data processing complies with this Privacy Policy 4. Disclosure of Information We may disclose your personal information in the following circumstances: 4.1 Legal Requirements We may disclose information in good faith when necessary to: Comply with applicable laws or regulations Protect the rights or property of Coinglass Prevent or investigate potential wrongdoing Protect the personal safety of users or the public Protect against legal liability 4.2 Service Providers We may engage third-party service providers to assist in operating the Service, such as: Analytics services Technical support providers Cloud hosting and infrastructure services These providers have access to your data only as necessary to perform their functions and are obligated to maintain confidentiality. 5. Third-Party Analytics We may use third-party analytics tools, such as: Google Analytics Google Analytics helps us understand website traffic and user behavior. Google may use the collected data to personalize ads within its advertising network. 6. Data Security We implement industry-standard technical and organizational measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. 7. Your Rights Depending on applicable laws, you may have the right to: Access your personal data Correct or update your information Request deletion of your data Restrict or object to data processing Withdraw your consent To exercise these rights, please contact us using the information below. 8. Data Retention We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. 9. Third-Party Links Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies. 10. Children's Privacy Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such data, we will take steps to delete it. 11. Changes to This Privacy Policy We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Effective Date." We encourage you to review this page periodically. 12. Contact Us If you have any questions or requests regarding this Privacy Policy, please contact us at: 📧 contact@coinglass.com